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Hi, im new and need help please

1057 views 1 replies Latest reply: December 30, 2021 at 7:16:57 PM

Member since:
Oct 5, 2021
Posts: 3

jojobear73 message #1
Hi, im new and need help please
December 30, 2021 at 4:37:37 AM

HI, i keep trying to upload a 10kb png file to the cross stitch pattern creator and i keep getting the following message, i dont know what im doing wrong, can anyone help please? Sorry, you sent an invalid image file type or size. Check our allowed image types and upload size limits. Re-enter new information below.

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Member since:
Jul 1, 2009
Posts: 4610

Stitchboard Admin message #2
Re: Hi, im new and need help please
December 30, 2021 at 7:16:57 PM (in response to jojobear73 message #1)

Jojobear,

That message can be generated when a file is too big or the wrong type for its extension.

Is it possible the image is 10M, not 10k? 10M would be too large for the freePatternWizard and would produce that error.

If the image is definitely 10k, it's possible the image is misnamed, such as a png file with a jpg extension instead of a png, which would also produce the error.

Melanie (cat slave and Official Feline Can Opener) =^.^=
~~~~~
I'm a beading, knitting and crochet addict. If that means I'm admitting I have a problem, then I admit to nothing. Please refrain from helping me.

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