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Discussion
> Upgrading to premium
Upgrading to premium
6312 views 6 replies
Latest reply: July 9, 2016 at 3:48:22 AM
Member since:
Aug 28, 2014
Posts: 3
Madjesty
message #1
Upgrading to premium
May 19, 2016 at 10:59:50 AM
Hello
I just bought the option to increase my stitches to 300 across, but I still seem to be limited to 150 can you help me please.
Kind regards
Member since:
Jul 1, 2009
Posts: 1092
Stitchboard Support
message #2
Re: Upgrading to premium
May 19, 2016 at 1:58:13 PM (in response to Madjesty message #1)
Nina,
For some reason PayPal gave us an error but our system keeps great records of everything so I manually entered your subscription. Sorry about that.
You can now process patterns up to 300 stitches across.
(We extended your new subscription by a month for the inconvenience so you'll get a 13-month subscription instead of 12.)
Terry
“It's kind of fun to do the impossible.
”
Walt Disney
Member since:
Aug 28, 2014
Posts: 3
Madjesty
message #3
Re: Upgrading to premium
May 19, 2016 at 2:09:15 PM (in response to Stitchboard Support message #2)
Thank you for getting back to me so quickly.
I just tried another pattern and I'm still limited to 150
I wonder am I doing something wrong
Member since:
Jul 1, 2009
Posts: 1092
Stitchboard Support
message #4
Upgrading to premium
May 19, 2016 at 2:46:01 PM (in response to Madjesty message #3)
Nina,
Whoops. This time it was my fault. I manually put your subscription info into a log area and not the actual subscription area of the database.
You should be good to go now!
(And I just bumped you up
another
month! Now your subscriptio expires 7-19-17.
If you go to the
subscription page
, you should see the subscription and the 7-19-17 expiration date.
Terry
“Choose a job you love, and you will never have to work a day in your life.”
Confucius
Member since:
Aug 28, 2014
Posts: 3
Madjesty
message #5
Re: Upgrading to premium
May 19, 2016 at 4:25:14 PM (in response to Stitchboard Support message #4)
Hey
Thank you very much for your help, it all works just great now.
Kind regards
Nina
Member since:
Jul 8, 2016
Posts: 1
Mimissa17
message #6
Re: Upgrading to premium
July 8, 2016 at 5:40:00 PM (in response to Madjesty message #1)
Hello, does it cost anything to subscribe to premium?
Look at that smile! (Photo guaranteed unretouched)
Member since:
Jul 1, 2009
Posts: 4610
Stitchboard Admin
message #7
Re: Upgrading to premium
July 9, 2016 at 3:48:22 AM (in response to Mimissa17 message #6)
Mimissa,
Welcome!
We have different prices for our Premier features depending on which one(s) you're looking to use. We also have a "full package" deal for which the introductory price is $19.95 for one year; this includes all of our current Premier features.
You can find more information about the various Premier features we offer on this page:
/pages/pattern/subscribe.php
Melanie (cat slave and Official Feline Can Opener) =^.^=
~~~~~
I'm a beading, knitting and crochet addict. If that means I'm admitting I have a problem, then I admit to nothing. Please refrain from helping me.
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