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PDF download problem

263 views 2 replies Latest reply: July 31, 2024 at 6:00:52 PM

Member since:
Jun 18, 2024
Posts: 1

ertacan message #1
PDF download problem
July 31, 2024 at 1:20:47 AM

Although I am a member ("You are currently subscribed to 500 Stitches Across" ), I cannot download
the patterns I created as PDFs. I also cannot make edits on the pattern. Can you please help?

Look at that smile! (Photo guaranteed unretouched)

Member since:
Jul 1, 2009
Posts: 4610

Stitchboard Admin message #2
Re: PDF download problem
July 31, 2024 at 5:54:05 PM (in response to ertacan message #1)

Ertacan,

Welcome!

To answer your second question first, the ability to edit patterns is not available in the current version of the software, so you haven't done anything wrong.

As for your first question, Terry (Support) is going to respond.

Melanie (cat slave and Official Feline Can Opener) =^.^=
~~~~~
I'm a beading, knitting and crochet addict. If that means I'm admitting I have a problem, then I admit to nothing. Please refrain from helping me.

Member since:
Jul 1, 2009
Posts: 1092

Stitchboard Support message #3
Re: PDF download problem
July 31, 2024 at 6:00:52 PM (in response to ertacan message #1)

Hi, and thank for asking your questions.

There are 4 possibilities:

You see your .pdf pattern on the screen. If so, there's usually a "save" option. This is a function of your browser.
When you tell it to create a pattern, it pops up a window asking whether you want to see it on the screen or save it. Here you would select "save".
You might see the message, "I have just emailed your pattern to you." In this case it should attach your pattern to an email.
You see an error message. If so, let us know what error message you see.

Please let me know if something else is happening.

Editing is a long-due function that will be implemented after we make a series of hardware changes. I don't have timing on this yet.

Terry

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Walt Disney

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